In mainland Spain, we deliver in 24–48h. For shipments to Mexico and other international countries, the timeframe is 5 to 10 business days. You will receive an email with the tracking number as soon as your order ships.

Once your order has been dispatched, you will receive an email with a tracking number. You can use this to track your package in real-time through the corresponding carrier.

You can consult our size guide on each product page. If you are unsure between two sizes, we recommend choosing the larger one. If it doesn't fit, returns are free within 30 days.

Yes, we accept returns within 30 days of receiving your order. Items must be unused, with original tags, and in their original packaging. Write to us at clients@eclora.store and we will guide you through the process.

Yes, all transactions are protected with SSL encryption. We accept credit card, debit card, PayPal, and other secure payment methods. We do not store your card details at any time.

We work with high-quality fabrics such as natural linen, organic cotton, and premium blends. Each garment indicates its composition on the label and in the product description. We are committed to using soft, durable, and comfortable materials for everyday wear.